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Mixpanel integration

Command AI's integration with Mixpanel, works in two directions:

  1. Command AI —> Mixpanel: send Command AI-generated events to Mixpanel, so you have a fuller picture of user engagement
  2. Mixpanel —> Command AI: use Mipxanel user properties and events for Who and When targeting in Command AI
One-time configuration

Once configured, the integration will "just work" — no maintenance required. You will not need to make any code changes to handle new properties.

Sending Command AI events to Mixpanel​

This is a 1-step integration!

Navigate to Integrations and click Enable on the Mixpanel integration card.

Mixpanel integration card

How does this work? What pages will events be sent from?​

Events generated by Command AI will now flow to Mixpanel from any page in your product where (a) Command AI is booted and (b) Mixpanel is installed.

Why don’t I see events flowing through?​

Command AI sends events to Mixpanel via mixpanel.track(). If you use a different Mixpanel SDK version, you can do the following:

  1. Disable the integration Disable Mixpanel

  2. After you init Command AI, put the following code in your app:

    window.CommandBar.addEventSubscriber((eventName, eventData) => {
      // replace the line below with your SDK method
      mixpanel.track();
    });

Using Mixpanel data and events in Command AI​

You can (1) send Mixpanel user events to Command AI; and (2) send Mixpanel events to Command AI

Sending properties to Command AI​

You can send any of the existing user properties that you send to Mixpanel to Command AI. Here’s a simplified code snippet:

// Your existing user properties
var userProperties = {
	plan: "pro",
	role: "admin",
	...
};

// Passed to Mixpanel
mixpanel.people.set(userProperties);

// And additionally sent to Command AI:
window.CommandBar.boot(userID, userProperties);

// Adding one-off or session only properties to Command AI is easy too:
window.CommandBar.addMetadata("userIsWorkspaceOwner", true);

Sending events to Command AI​

All events sent to Mixpanel can also be relayed to Command AI. This allows you to treat any Mixpanel event the same way as a natively-generated Command AI event.

// Many companies using Mixpanel events have a globally available function
// to track events. The simplest way to ingest all events is to add a
// Command AI SDK call to trackEvent to this function.

const reportEvent = (event, eventProperties) => {
  mixpanel.track(event, eventProperties);

  window.CommandBar.trackEvent(event, eventProperties);
};