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Record security details

Records are a primitive used by Command AI that represent user data which can be searched via Spotlight. We designed records to avoid any record data needing to touch Command AI servers.

Record data flow

There are two ways to connect records to Command AI. The data paths of these two methods differ slightly, but in neither case does record data touch Command AI servers.

  1. Via integration. When you use an integration (like our Elastic or Algolia integrations) queries are sent directly from the client-side to your back-end search provider. Records returned to the client are then used by Command AI without being sent to our servers.
  2. Via code (full details here).
    1. If Command AI is connected to a search function, then that search function will be used to send requests from the client to your backend search destination.
    2. If records are loaded directly into Command AI, those records remain local on the client-side.