Popups are just kinda annoying

You probably feel this as a user. So don't bombard your users with generic popups. Guide them with tasteful, personalized nudges.

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Happy, not annoyed, helpfully nudged users leads to happy customers ↓

Number of G2 categories won

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How Command AI is different from other Digital Adoption tools

They show popups based on rigid rules

It's really hard to craft explicit rules for every scenario, so... everyone defaults to generic one-size-fits-all blasts.

We nudge based on behaviors

Set up triggers prompted by user confusion (like rage clicks and confused mouse patterns) so your users feel they’re sitting next to a smart friend who's helping them. Explicit rules for when you want them, too.

When every team makes popups, users get bombarded

It's a natural state of affaris when every team wants to get their message in front of users (and get a sugarhigh engagement rush).

We give guardrails and carefully curate when users see each nudge

We want every team and anyone with an opinion to experiment with nudges. But according to constraints that automatically protect against annoyance.

All they can do is push

The only lever other tools provide is more pop ups. But some users will simply never engage with pop ups.

We offer self-service paths

Command AI includes portals for users to explore relevant content throughout their journey, and search for what they care most

They measure clickthrough rate

Other tools assume that the worst thing that can happen is that a user closes it — and focus on the sugar-high engagement from users who do clickthrough.

We measure annoyance

With Command AI, we rate limit nudges to users that seem annoyed (so they don’t disengage) and then show more helpful pop ups to the users who actually want to see them.

How Command AI empowers ChartHop to build and ship fast

ChartHop needed a solution for letting their users know about all the awesome features they ship.

“I shipped a product tour with Command AI in an hour, the morning of a launch. This includes building it, and double and triple-checking to make sure everything works. That was huge. It went to every single customer and felt very powerful to be able to just spin it up and go.”

John Wetzel

Principal Product Manager, ChartHop

More Integrations than Zapier*

*probably not true

Different teams love Command AI

Marketing

Optimize in-product communication like you optimize emails.

Growth

What could you achieve if you could personalize the product for every user? N-of-1 product personalization

Product

Build a product that you yourself are proud to use (and don’t use patterns you’d complain about in other products).

You’re not going to get fired for buying Command AI.

The opposite, really.

Surveys

Ask users questions when they are most likely to have interesting answers.

Explore Surveys →

Product Tours

Teach useres how to use your swanky interface.

Explore Product Tours →

Announcements

Inform users of things you think they should know about.

Explore Announcements →

Checklists

Give users a list of things to do or explore

Explore Checklists →

Self-serve surfaces

Helphub

Personalized, hyper-relevant content and jumping off points for other nudges.

Explore Helphub →

Spotlight

Search-first surface for helping users find what they care about.

Explore Spotlight →

Endemic, not invasive to your product

No code

Built so that every dial can be turned and experiments configured straight from our dashboard and chrome extension.

FAQs

Some things we thought you might want simple answers for.

Are you a replacement for other digital adoption products?

Indeed we are. But we don't replace every bundle. For example, we aren't a standalone product analytics tool. We focus exclusively on the problem of helping users.

You seem to hate popups, but you also do popups, explain.

We don’t hate the form factor, we hate it when it’s done lazily.

Are you also a product analytics tool?

No -- we intentionally specialize because we think the problem of helping users is big enough to focus enough, and no one else does it well.

Is this 100% powered by AI?

Nudges leverage AI. For example, we have a feature called Autopilot that automatically determines the best time to show a nudge. But not everything relies on AI. Some of it is just old fashioned good software.

Nudges are even better when you know what users care about in their own words.

Explore AI Agent →